eCommerce Fulfillment

When Does Switching to Fulfillment Solutions Become Essential for Your Store?

Fulfillment services can make a significant difference if you are facing any of the following operational challenges.

Growing Daily Sales Volume

Geographic Expansion into New Markets

Increasing Operational Error Rates

Regional Market Entry for International Companies

How Does OBB’s Fulfillment System Work?

Direct Technical Integration with Your Platform

Our technical team connects your store directly with Salla, Zid, Shopify, or Magento via official apps in the platform stores. Sync completes within hours, with no development effort or coding expertise on your part.

Receiving Inventory and Coding It Digitally

Your goods are sent to our Riyadh warehouse, where we receive, inspect, and classify them with a barcode system. Once entered, inventory levels appear instantly and live on your dashboard.

Order Processing and Automation

Every confirmed order moves to our system instantly, issuing a smart picking order that guides the fulfillment team to the right product, then packing and branding with your identity, and handing the shipment to the most suitable carrier from our network.

Smart Tracking and Data Management

Your customer automatically receives a tracking link via SMS or WhatsApp. The unified dashboard gives you full visibility into order statuses, inventory levels, outbound shipments, and returns management.

Fulfillment services FAQs

Does connecting my store require setup fees or fixed monthly subscriptions?

There are no hidden setup fees and no fixed subscriptions to connect the platforms. The model is entirely usage-based; cost is calculated only on the number of orders actually fulfilled and shipped and the storage space consumed.

How do you ensure the actual warehouse inventory matches what is shown in my store?

Inventory is synced in real time between our warehouse management system and your store dashboard. As soon as your shipments are received and barcoded, the inventory appears to your customers, and with every sale the quantities update automatically on both sides to prevent overselling.

How are damaged products or a wrong order sent to a customer handled?

We commit to operational accuracy of up to 99.9%. In the rare event of any error resulting from our operations, OBB assumes full responsibility for compensation under the terms of the Service Level Agreement signed with you, protecting your profits and your relationship with your customers.

How long does connecting the store and going live take?

Technical integration is done within hours, and actual operation begins within 48 hours of receiving and barcoding your inventory. Our technical team handles all setup steps on your behalf